AUDIO
Make sure you have speakers or earphones plugged in to the computer. The Wedding & Honeymoon Expo serves video content, so in order to listen to the audio of the video you will need speakers/earphones.

Make sure you turn your volume of your computer up and the MUTE checkbox is not checked. You can check this by double clicking on the speaker icon in the task bar or you can access the volume control through the Windows Start Menu -- Control Panel -- Sounds and Audio Devices. (Macintosh users please click on System Settings from your dock then Sound).

POP-UP BLOCKER
Please disable all pop-up blockers for the Wedding & Honeymoon Expo, as we serve multiple external links to supplier brochures and information. Pop-up Blocker is turned on in Internet Explorer by default. To turn it off or to turn it on again if you've already turned it off, follow these steps:

Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer. Click the Tools button, and then click Pop-up Blocker. Do one of the following: To turn off Pop-up Blocker, click Turn Off Pop-up Blocker. To turn on Pop-up Blocker, click Turn On Pop-up Blocker. For Macintosh users please click on your Finder -- Safari -- Block Pop-up windows.

Make sure it is unchecked. Make sure you turn your Pop-Up Blocker back on after the show.

CORPORATE FIREWALL
Please note that Personal or Corporate Firewalls may prevent videos or content from showing up. Please disable your firewall before you login to the event. For corporate firewalls please contact your network administrator/IT department.

Virtual Private Networks (VPN) may also prevent videos and content from showing up. Please disconnect your VPN before you login to the event.